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Combat Stress - Secure Managed Wireless Case Study

extending wireless network

Combat Stress is the UK’s leading charity specialising in the treatment and support of British Armed Forces Veterans who have mental health problems. Mental ill-health affects ex-Service men and women of all ages. Right now, they are supporting more than 5,400 Veterans aged from 18 to 101. Combat Stress is a vital lifeline for these men and women, and their families. The support that they offer is always free of charge and uses recognised treatments with a strong evidence base.

Wireless Network Requirement

To provide a secure managed wireless infrastructure that would allow the Veterans and staff access to information and services from devices. It was important that the solution delivered both high quality wireless and that "Veteran" and "Staff" networks be completely and securely segregated from each other to ensure data confidentiality and integrity. The installation was to cover 4 locations across the UK in Leatherhead, Ayr, Belfast and Newport.

PWWN were selected initially to provide wireless RF site surveys to ensure coverage and understand the environment for any interference or conflicts that would need to be considered in the delivery of a solution. Reports were completed detailing the locations of each individual access point and also overall heat-maps to demonstrate coverage. Any conflicts with other wireless networks or wireless devices were identified and reported in survey results for future consideration.

The Solution

Following the completions of all surveys a competitive selection process was completed with the requirement to deliver a company-wide secure managed wireless and network switch infrastructure that would support both the immediate and future wireless needs. PWWN were successful in the selection process proposing a solution that was comprised of Layer 3 HP switching and dual band (2.4 / 5ghz) wireless "N" technology. The total solution included the delivery of all cabling, integration to active directory and captive portal for guest wireless access at the individual locations as surveyed at all sites.

Following a structured design process and rollout plan developed closely with the customer, PWWN co-ordinated the delivery of all the sites in a 4 week period with standardised configuration and settings at all sites to ensure compliance with operational needs and security. SSIDs were set up to identify the networks and VLANS configured to segment data throughout. Full testing and documentation was completed and issued centrally at each site with on-going technical support in place.

"This total solution demonstrates the capability of the PW Data Group to deliver a total solution to plan, within budget and timescale to the highest level of quality and functionality."
Richard Burley, Chief Information Officer

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