How did Holmes Mill tap in to the benefits of wireless in hospitality?
Holmes Mill, is a grade II listed former textile mill located in the heart of Clitheroe. PW Data Group were tasked with providing a wireless in hospitality solution for Holmes Mill.
In 2015, the site was purchased by the James’ Places Group. Although in poor condition, following almost 200 years of alteration and changes to accommodate a variety of uses and having lain empty since the 1970’s.
James’ Places vision was to bring this beautiful building back to life and enhance the features it holds in abundance. At the heart of the whole complex is the new brewery and beer hall, a showcase for Bowland beers alongside many others from respected suppliers both nationally and worldwide.
Once completed the Holmes Mill complex will be home not only to the brewery & beer hall but also to commercial office space, a 41-bedroomed hotel, a restaurant, cafe, bakery, gelateria, food hall, pool, spa & gym.
James’ Places portfolio includes Holmes Mill, The Emporium, Clitheroe, Waddington Arms in Waddington, Mitton Hall at Mitton, The Royal Hotel at Kirkby Lonsdale, Eaves Hall, West Bradford, Shireburn Arms at Hurst Green, Falcon Manor, Settle and the Bowland Brewery.
All share the same service values and ethos for beautiful surroundings with exceptional food and drink.
Wireless in Hospitality – The Business Challenge:
The project was 2 distinct phases and requirements but both critically important to the success of the venture.
Phase 1 was to provide the site with high quality wireless for staff and guest both today and in the future.
The solution had to be latest technology and provide secure guest access and capturing Marketing information which can drive return visits and increased revenue opportunities.
Phase 2 required a secure wired and wireless network for the managed offices within the site. Operating across shared infrastructure and leased line connection to the internet each of the 7 offices required their own secure wireless access and wired ports and the solution had to be easy to manage going forward.
Wireless in Hospitality – The Solution:
PW Wireless Networks are a specialist leader in Wired / Wireless Lan and secure mobility solutions, and a Partner of HPE / Aruba networks was selected to deliver the converged infrastructure for the new site. The solution delivered was an Aruba Switch network using 2930F switches and has is for the Aruba AC enterprise set to deliver the wireless environment using the Aruba instant solution which is the physical controller a 10GB backbone to the core switch and 1GB to edge locations and devices. The layer 3 solution uses VLAN technology to segregate traffic for each office / user group including the wireless traffic.
The secure multiuse wireless solution is latest 802.11AC, using Aruba IAP205 wireless access points providing connectivity of up to 850mbps back to the core switch. Access to the wireless is controlled dependant on user’s groups with secure SSIDS and WPA2 secure authentication. Access to the public WiFi is through a portal solution which simplifies the login experience through social media logins or registration and captures real time demographics and information that allows the venue to understand who is on their premises when. This information is then used to proactively drive revenue opportunities respectively or real time.
Why PW Data Group for Wireless in Hospitality:
Warren Bennett – Purchasing Director – Having successfully delivered high performing, secure guest and business wireless solutions in 3 of our hotels it was an easy decision to extended our relationship with PW Data Group for this project. They designed the solution based on what we wanted to do as a business, combining our consumer experience needs of public wireless in hospitality, with the secure managed service wired and wireless in hospitality solution for our tenants. Their no fuss approach and can do attitude ensured the solution was delivered in line with our challenging project plan. They provided a complete service through Design, Installation, Configuration, Testing and Ongoing Support, focusing on what they are good at and leaving us to focus on our business.
About PW Data Group:
PW Data Group “connect people applications and technology to create a return on your investment”. We are experienced in providing IT infrastructure, both to large corporations and small business. PW Data Group are ISO 9001 approved for the design installation and support of IT infrastructure solutions. We have built our portfolio of products and people to deliver standards-based technologies that support the transition to higher-bandwidth networking. PW Data Group recognises the need for solutions that address several key areas including performance, manageability, productivity, speed, security, reliability, flexibility, lower costs and ease of use.
By continuing to work with the best-of-breed manufacturers in all key networking technologies and disciplines, we integrate the right networking products and capabilities to deliver convergence and the tightest performance for today’s business, creating a valuable return on investment by connecting people, applications and technology.